CARIBBEAN COSTA RICA

SJO Airport–San José Private Transfer Policies

1. Reservations

Reservations must be made at least 72 hours in advance and are subject to availability and confirmation. Once your reservation is confirmed, you will receive a voucher with the service details.

2. Changes and cancellations

Cancellations must be requested at least 72 hours before the scheduled transfer time. Cancellations made after this deadline may be subject to fees, depending on the reservation conditions.

Changes to the time or destination are subject to availability and confirmation. No-shows may be subject to a penalty of up to 100% of the service cost.

3. Luggage

The service includes space for one large suitcase and one personal item per person. Additional luggage must be reported in advance so that a suitable vehicle can be arranged.

5. Conduct during the service

Passengers are expected to treat the driver and vehicle respectfully. Smoking and consuming alcoholic beverages or illegal substances inside the vehicle are prohibited.

6. Lost items

Passengers should check their belongings before the transfer ends. If you leave an item behind, reasonable efforts will be made to locate it and arrange its return.

SJO Airport to San José Private Transfer Specifications

Starting point: Juan Santamaría International Airport (SJO), Costa Rica.

Final destination: Hotel or accommodation in San José, according to the address provided in the reservation.

Approximate duration: Approximately 45 to 60 minutes, depending on traffic and the accommodation’s location.

Service type: Private, direct transfer for the passenger or group listed in the reservation, without sharing the vehicle with other travelers.

Airport pickup: Meet the driver in the arrivals area, following the confirmed service instructions.

Professional driver: A driver assigned to take you to the specified destination.

Air-conditioned vehicle: Transportation equipped to provide comfort during the journey.

Luggage assistance: Assistance with luggage during pickup and transfer, subject to the service conditions.

Availability: Service available 24 hours a day, 7 days a week, including weekends and holidays, with advance reservation.

Services and highlights of the private transfer from SJO Airport

Private, exclusive vehicle

Travel directly from the airport to your accommodation in San José without sharing the vehicle with passengers outside your booking.

Air conditioning

Enjoy a cool, comfortable environment during the ride.

Comfortable, spacious seats

Relax after your flight as you make your way to your destination.

Airport pickup

Arrange to meet your driver in the arrivals area by following the instructions in your booking.

Luggage assistance

Get help with your bags during pickup and the transfer, depending on the service booked.

Direct transfer to your accommodation

Arrive at your hotel without any additional stops along the way.

24-hour service

Arrange your private transfer from Juan Santamaría Airport according to your flight’s arrival time, including weekends and holidays.

Operating hours:

The pickup time is coordinated based on the flight’s arrival and the reservation details. We recommend providing accurate flight information and a contact number to make it easier to coordinate with the driver.

Policies for the private transfer service from San José to Turrialba

Reservations and confirmation

• Reservations must be made at least 72 hours in advance.

• Once your reservation is confirmed, you will receive a voucher with the service details.

Changes and cancellations

• The provider’s original terms allow cancellation free of charge up to 48 hours before the service.

• Changes to the schedule or destination must be requested at least 48 hours in advance and are subject to availability.

• Cancellations made within 24 hours of the service and no-shows may incur a 100% penalty.

Punctuality and waiting time

• If the passenger does not show up or contact the operator within the arrival time window, the reservation may be considered a no-show.

Luggage

• The service includes one large suitcase and one personal item per person.

• Additional luggage must be reported in advance so vehicle capacity can be confirmed, and incurs an additional fee.

Conduct during the service

• Passengers are expected to treat the driver and vehicle respectfully.

• Smoking or consuming alcohol or illegal substances inside the vehicle is prohibited.

Personal belongings and safety

• Passengers are responsible for their belongings. If an item is left behind, reasonable efforts will be made to retrieve it.

• The operator may interrupt or cancel the service if any conduct compromises safety.

Specifications for the private transfer service from San José to Turrialba

Starting point: Hotel or accommodation in San José, Costa Rica.

Final destination: Turrialba, Cartago Province, Costa Rica.

Estimated duration: Approximately 3 hours, depending on the pickup point, final destination, and traffic and road conditions.

Service type: Private transfer for the passenger or booked group, without sharing the vehicle with other travelers. 

Driver: Service with a professional driver.

Vehicle: Air-conditioned vehicle, according to the category assigned to the booking.

Luggage: Space for one large suitcase and one carry-on item per person. Additional luggage must be declared when booking.

Availability: Service available at the agreed time, subject to prior booking and confirmation.

Services and highlights of the private transfer from San José to Turrialba

Private vehicle: Travel in privacy and comfort, without sharing the vehicle with passengers outside your booking.

Air conditioning: Enjoy a comfortable environment during the journey.

Direct route: Transfer between San José and Turrialba.

Personalized service: Service arranged according to the confirmed details of your booking.

Luggage assistance: Luggage space provided as outlined in the service terms.

Flexible scheduling: Departure time can be coordinated according to your itinerary, subject to advance booking and operator availability.

Private transfer service schedule from San José to Turrialba

The pickup time must be coordinated and confirmed when making the reservation.

Policies of the private transfer Turrialba - Limón (Tortuguero Canals / Pacuare Bar):

1. Reservation and confirmation

• All reservations must be made at least 48 hours in advance.

• Once the reservation is confirmed, you will receive a voucher with the service details.

2. Changes and cancellations

• Cancellations without charge: up to 24 hours before the service.

• Changes in schedule or destination: subject to availability and must be requested at least 24 hours in advance.

• Cancellations within 12 hours of the service or failure to show up for the transfer (no-show) are subject to a 100% penalty.

3. Punctuality and waiting time

• The driver will wait for up to 15 minutes.

• After the waiting time without contact from the passenger, it will be considered as a no-show.

4. Luggage

• The transfer includes space for one large suitcase and one carry-on item per person.

• Additional luggage must be notified in advance to assign the appropriate vehicle.

5. Conduct during the service

• Respectful behavior towards the driver and the vehicle is expected.

• Smoking, consuming alcohol, or illegal substances inside the vehicle is prohibited.

6. Responsibility

• We are not responsible for items left in the vehicle, but we will do our best to retrieve them and return them to you.

• We reserve the right to cancel the service in case of behaviors that compromise safety.

Private Transfer Specifications Turrialba - Limón (Tortuguero Canals / Pacuare Bar):

• Starting Point: Hotel located in Turrialba

• Final Destination: Goshen Pier

• Estimated Transfer Duration: Approximately 3 hours, depending on traffic conditions

• Private Service: Exclusive vehicle for the passenger or group, with no additional stops.

• Professional Driver: Will be waiting for you at the arrival area, identified and ready to welcome you.

• Modern and Comfortable Vehicles: Fleet equipped with air conditioning, spacious interior, and high-quality maintenance.

• Luggage Assistance: From the moment you leave the airport until you arrive at your hotel.

• 24/7 Availability: We operate at any time of the day, 7 days a week, to accommodate your itinerary.

Private transfer amenities Turrialba - Limón (Tortuguero Canals / Pacuare Bar):

Enjoy a premium transfer with all the amenities designed to make your arrival in Costa Rica more pleasant:

• Exclusive vehicle: No stops or additional passengers.

• Air conditioning: Cool and comfortable environment throughout the journey.

• Comfortable and spacious seats: Ideal for trips after a long flight.

• Relaxed atmosphere: Soft music and option for silence, according to your preference.

• Luggage assistance: We help you from the airport exit to the hotel reception.

• Guaranteed punctuality: Real-time flight monitoring to adjust to your arrival.

• Privacy and security: 100% private service, with high security standards.

Operating hours of the private transfer Turrialba - Limón (Tortuguero Canals / Pacuare Bar):

Our private transfer service operates 24 hours a day, 7 days a week, including weekends and holidays.

Private Transfer Policies Limón (Tortuguero Canals / Pacuare Bar) - Puerto Viejo:

1. Reservation and Confirmation

• All reservations must be made at least 48 hours in advance.

• Once the reservation is confirmed, you will receive a voucher with the service details.

2. Changes and Cancellations

• Cancellations free of charge: up to 24 hours before the service.

• Changes in schedule or destination: subject to availability and must be requested at least 24 hours in advance.

• Cancellations within 12 hours prior to the service or failure to show up for the transfer (no-show) are subject to a 100% penalty.

3. Punctuality and Waiting Time

• The driver will wait for up to 15 minutes.

• After the waiting time without contact from the passenger, it will be considered as a no-show.

4. Luggage

• The transfer includes space for one large suitcase and one carry-on item per person.

• Additional luggage must be notified in advance to assign the appropriate vehicle.

5. Behavior During the Service

• Respectful behavior towards the driver and the vehicle is expected.

• Smoking, consuming alcohol, or illegal substances inside the vehicle is prohibited.

6. Responsibility

• We do not take responsibility for items left in the vehicle, but we will do our best to retrieve them and return them to you.

• We reserve the right to cancel the service in case of behaviors that compromise safety.

Specifications of the private transfer Limón (Tortuguero Canals / Pacuare Bar) - Puerto Viejo:

• Starting point: Goshen Pier

• Final destination: Puerto Viejo

• Estimated transfer duration: Approximately 3 hours, depending on traffic conditions

• Private service: Exclusive vehicle for the passenger or group, with no additional stops.

• Professional driver: Will be waiting for you in the arrivals area, identified and ready to welcome you.

• Modern and comfortable vehicles: Fleet equipped with air conditioning, spacious interiors, and high-quality maintenance.

• Luggage assistance: From the moment you leave the airport until you arrive at your hotel.

• 24/7 Availability: We operate at any time of the day, 7 days a week, to accommodate your itinerary.

Private Transfer Amenities Limón (Tortuguero Canals / Pacuare Bar) - Puerto Viejo:

Enjoy a premium transfer with all amenities designed to make your arrival in Costa Rica more enjoyable:

• Exclusive Vehicle: No stops or additional passengers.

• Air Conditioning: Fresh and comfortable environments throughout the entire journey.

• Comfortable and Spacious Seats: Ideal for travel after a long flight.

• Relaxed Atmosphere: Soft music and silence option, as per your preference.

• Luggage Assistance: We assist you from the airport departure to the hotel reception.

• Guaranteed Punctuality: Real-time flight monitoring to adapt to your arrival.

• Privacy and Security: 100% private service with high safety standards.

Operating hours of the private transfer Limón (Tortuguero Canals / Pacuare Bar) - Puerto Viejo:

Our private transfer service operates 24 hours a day, 7 days a week, including weekends and holidays.

Private transfer policies Puerto Viejo - San José:

1. Reservation and confirmation

• All reservations must be made at least 48 hours in advance.

• Once the reservation is confirmed, you will receive a voucher with the service details.

2. Changes and cancellations

• Free cancellations: up to 24 hours before the service.

• Changes in schedule or destination: subject to availability and must be requested at least 24 hours in advance.

• Cancellations within 12 hours prior to the service or no-shows are subject to a 100% penalty.

3. Punctuality and waiting time

• The driver will wait for up to 15 minutes.

• After the waiting time without contact from the passenger, it will be considered a no-show.

4. Luggage

• The transfer includes space for one large suitcase and one personal item per person.

• Additional luggage must be notified in advance to assign the appropriate vehicle.

5. Conduct during the service

• Respectful behavior towards the driver and the vehicle is expected.

• Smoking, consuming alcohol, or illegal substances inside the vehicle is prohibited.

6. Responsibility

• We are not responsible for items left in the vehicle, but we will make every effort to recover them and return them to you.

• We reserve the right to cancel the service in case of behaviors that compromise safety.

Private Transfer Specifications Puerto Viejo - San José:

• Starting Point: Hotel located in Puerto Viejo

• Final Destination: San José

• Estimated Transfer Duration: Approximately 4 hours, depending on traffic conditions

• Private Service: Exclusive vehicle for the passenger or group, with no additional stops.

• Professional Driver: Will be waiting for you at the arrivals area, identified and ready to welcome you.

• Modern and Comfortable Vehicles: Fleet equipped with air conditioning, spacious interiors, and high-quality maintenance.

• Luggage Assistance: From the moment you leave the airport until you reach your hotel.

• 24/7 Availability: We operate at any time of day, 7 days a week, to adapt to your itinerary.

Private Transfer Amenities Puerto Viejo - San José:

Enjoy a premium transfer with all the amenities designed to make your arrival in Costa Rica more pleasant:

• Exclusive vehicle: No stops or additional passengers.

• Air conditioning: Cool and comfortable environment throughout the journey.

• Comfortable and spacious seats: Ideal for travel after a long flight.

• Relaxed atmosphere: Soft music and the option of silence, according to your preference.

• Luggage assistance: We help you from the airport exit to the hotel reception.

• Guaranteed punctuality: Real-time flight monitoring to adjust to your arrival.

• Privacy and security: 100% private service with high security standards.

Operating hours of the private transfer Puerto Viejo - San José:

Our private transfer service operates 24 hours a day, 7 days a week, including weekends and holidays.

Policies for Private Transfer from San José to Juan Santamaría International Airport (SJO):

1. Reservation and Confirmation

• All reservations must be made at least 48 hours in advance.

• Once the reservation is confirmed, you will receive a voucher with the service details.

2. Changes and Cancellations

• Free cancellations: up to 24 hours before the service.

• Changes in schedule or destination: subject to availability and must be requested at least 24 hours in advance.

• Cancellations within 12 hours of the service or failure to show up for the transfer (no-show) are subject to 100% penalty.

3. Punctuality and Waiting Time

• The driver will wait up to 60 minutes after the flight arrival time.

• In case of flight delay, the status will be monitored and the schedule adjusted at no additional cost.

• If there is no contact from the passenger after the waiting time, it will be considered a no-show.

4. Luggage

• The transfer includes space for one large suitcase and one carry-on item per person.

• Additional luggage must be notified in advance to assign the appropriate vehicle.

5. Conduct During Service

• Respectful behavior towards the driver and the vehicle is expected.

• Smoking, consuming alcohol, or illegal substances inside the vehicle is prohibited.

6. Responsibility

• We are not responsible for items left in the vehicle, but we will make every effort to retrieve and return them to you.

• We reserve the right to cancel the service in case of behaviors that compromise safety.

Private Transfer Specifications: San José to Juan Santamaría International Airport (SJO):

• Starting Point: Hotel located in the city of San José

• Final Destination: Juan Santamaría International Airport (SJO)

• Estimated Transfer Duration: Between 25 and 45 minutes, depending on traffic conditions

• Private Service: Exclusive vehicle for the passenger or group, with no additional stops.

• Professional Driver: Will be waiting for you in the arrival zone, identified and ready to welcome you.

• Modern and Comfortable Vehicles: Fleet equipped with air conditioning, spacious interiors, and high-quality maintenance.

• Luggage Assistance: From the moment you leave the airport until you arrive at your hotel.

• 24/7 Availability: We operate at any time of the day, 7 days a week, to accommodate your schedule.

Amenities of private transfer from San Jose to Juan Santamaría International Airport (SJO):

Enjoy a premium transfer with all the amenities designed to make your arrival in Costa Rica more pleasant:

• Exclusive vehicle: No stops or additional passengers.

• Air conditioning: Cool and comfortable environment throughout the journey.

• Comfortable and spacious seats: Ideal for travel after a long flight.

• Relaxed atmosphere: Soft music and option of silence, according to your preference.

• Luggage assistance: We help you from the airport exit to the hotel reception.

• Guaranteed punctuality: Real-time flight monitoring to adjust to your arrival.

• Privacy and security: 100% private service, with high security standards.

Operating hours of the San José to Juan Santamaría International Airport (SJO) private shuttle:

Our private shuttle service operates 24 hours a day, 7 days a week, including weekends and holidays.

Accommodation Policies in San José – Standard Room

Cancellation and No-Show Policy:

• Cancellations must be made at least 31 days before the arrival date to avoid charges.

• Cancellations made after the specified deadline and no-shows may incur a charge equivalent to 100% of the accommodation cost.

• Group bookings are subject to the terms agreed upon in the relevant contract.

Children’s Policy:

• Children may stay free of charge, subject to the ages and conditions established by the hotel, when sharing a bed with their parents or guardians.

• Cribs may be requested in advance and are subject to availability.

Additional Guests:

• All additional guests must register at the front desk.

• Extra beds are subject to request, availability, and additional charges.

Pet Policy:

• Pets are not allowed.

Code of Conduct:

• Smoking is not permitted inside guest rooms or in indoor common areas. The hotel has a designated smoking area.

• Guests are asked to keep noise to a moderate level, especially at night.

• Guests responsible for damage to the property may be charged.

Security:

• The hotel has security personnel, cameras in common areas, and in-room safes.

Group Bookings:

• Group bookings are subject to specific terms that must be coordinated with the reservations team.

Personal Belongings:

• Guests are responsible for looking after their belongings. The hotel is not responsible for items left behind or not properly secured.

Accommodation Service Specifications in San José – Standard Room

Room type: Standard room with single, double, or twin occupancy options, subject to availability.

Bathroom: Private bathroom with hot-water shower, towels, toiletries, and hair dryer.

Climate control and comfort: Air conditioning, ceiling fan, and sound-insulated windows.

Technology and connectivity: Free Wi-Fi, flat-screen cable TV, USB ports, and direct-dial telephone.

Furnishings: Work desk, wardrobe or closet, full-length mirror, and safe.

Included services:

• Daily buffet breakfast.

• Daily room cleaning and tidying.

• Access to the hotel’s common areas.

• 24-hour reception.

• Free parking, subject to availability.

What to bring for the accommodation service in San José – Standard Room

• Valid identification document or passport.

• Reservation confirmation.

• Personal items and usual toiletries.

• Clothing suitable for the activities planned during your stay.

It is recommended that you check in advance about any special needs related to the room or hotel services.

Services and highlights of the accommodation service in San José – Standard Room

Equipped room: A space with functional furnishings, air conditioning, and amenities designed for a comfortable stay.

Private bathroom: Includes a shower with hot water, towels, toiletries, and a hair dryer.

Free Wi-Fi: Lets you stay connected during your stay, look up tourist information, or take care of work.

Buffet breakfast: Start the day with breakfast included with your accommodation.

Daily cleaning: Housekeeping and room tidying service during your stay.

24-hour reception: Assistance with questions and needs related to your accommodation.

Parking: Free parking, subject to availability.

Additional hotel services: The restaurant, bar, gym, swimming pool, business center, and room service should be confirmed based on the services available at the property and the booking conditions.

Accommodation hours in San José – Standard Room

Check-in: From 3:00 p.m.

Check-out: Until 12:00 noon

Requests for early check-in or late check-out are subject to hotel availability and occupancy and may incur additional charges.

Accommodation policies in Puerto Viejo - bungalow: 

1. Cancellation and No Show policies:

• Cancellations must be made at least 31 days in advance of the arrival date to avoid charges.

• Late cancellations or No Show will result in the full accommodation cost being charged as a penalty.

• For group reservations, specific conditions agreed upon in the contract apply.

2. Children policies:

• Free accommodation is allowed based on established ages when sharing a bed with their parents or guardians.

• Cribs available upon request (subject to availability).

3. Additional Guests policies:

• All additional guests must register at reception.

• Extra bed available upon request with an additional charge and subject to availability.

4. Pet policy:

• Pets are not allowed.

5. Coexistence rules:

• Smoking is not allowed in rooms or internal common areas. Designated smoking area available.

• Please maintain a moderate noise level, especially during nighttime hours.

• Any damage to the property will be charged to the responsible guest.

6. Security:

• The hotel has security staff and cameras in common areas.

• Safety deposit boxes available in all rooms for valuable items.

7. Group reservations:

• Specific conditions and policies apply, coordinated directly with our reservations team.

8. Responsibility:

• The hotel is not responsible for personal items left unattended or not properly secured.

Accommodation specifications in Puerto Viejo - bungalow: 

Room type:

• Bungalow room (single, double, or twin occupancy)

Bathroom:

• Private full bathroom

• Shower with hot water

• Towels, toiletries, and hairdryer

Climate control and comfort:

• Air conditioning

• Ceiling fan

• Soundproof windows

Technology and connectivity:

• Free high-speed Wi-Fi

• Flat-screen TV with cable

• USB ports for device charging

• Direct line telephone

Furniture:

• Work desk

• Wardrobe or closet

• Full-body mirror

• Safe box

Included services:

• Daily buffet breakfast

• Daily room cleaning and tidying

• Access to hotel common areas

• Free parking (subject to availability)

• 24-hour reception

Information to bring to the accommodation in Puerto Viejo - bungalow: 

To make the most of your experience in the tropics and outdoor activities, we suggest taking into account the following recommendations:

• Comfortable clothing and footwear: Bring light and breathable clothing for freedom of movement and suitable shoes for hikes or adventure activities.

• Sunscreen: Protect your skin from the sun, especially during outdoor activities such as rafting or hiking.

• Mosquito repellent: Stay comfortable during your stay with an effective repellent, perfect for tropical environments.

Accommodation amenities in Puerto Viejo - bungalow:

Our service is designed to offer you a comfortable and relaxing experience during your stay. We have amenities to meet our customers' needs:

Comfortable Rooms: Modern and well-equipped rooms with high-quality beds, soft bedding, air conditioning, free Wi-Fi, flat-screen TV with access to international channels, and a minibar.

Restaurant and Bar: Enjoy a gastronomic experience at the restaurant, which offers a variety of local and international dishes. Our bar provides a selection of cocktails, wines, and refreshing drinks to unwind after a day of activities.

Parking: We offer free parking for our guests, with 24-hour security.

Room Service: Our room service is available to meet all your needs, from a light meal to a restful break.

Reception: The reception staff is available to assist with any requests and provide local information.

Operating hours of the lodging in Puerto Viejo - bungalow: 

Our lodging is available to welcome our guests at any time of the day, with the following service hours:

Check in 2:00 p.m.

Check out 11:00 a.m.

***Arrivals before the established time and departures after the established time are subject to hotel availability and occupancy, as well as the corresponding payment.

Accommodation Policies in San José – Standard Room

Cancellation and No-Show Policy:

• Cancellations must be made at least 31 days before the arrival date to avoid charges.

• Cancellations made after the specified deadline and no-shows may incur a charge equivalent to 100% of the accommodation cost.

• Group bookings are subject to the terms agreed upon in the relevant contract.

Children’s Policy:

• Children may stay free of charge, subject to the ages and conditions established by the hotel, when sharing a bed with their parents or guardians.

• Cribs may be requested in advance and are subject to availability.

Additional Guests:

• All additional guests must register at the front desk.

• Extra beds are subject to request, availability, and additional charges.

Pet Policy:

• Pets are not allowed.

Code of Conduct:

• Smoking is not permitted inside guest rooms or in indoor common areas. The hotel has a designated smoking area.

• Guests are asked to keep noise to a moderate level, especially at night.

• Guests responsible for damage to the property may be charged.

Security:

• The hotel has security personnel, cameras in common areas, and in-room safes.

Group Bookings:

• Group bookings are subject to specific terms that must be coordinated with the reservations team.

Personal Belongings:

• Guests are responsible for looking after their belongings. The hotel is not responsible for items left behind or not properly secured.

Accommodation Service Specifications in San José – Standard Room

Room type: Standard room with single, double, or twin occupancy options, subject to availability.

Bathroom: Private bathroom with hot-water shower, towels, toiletries, and hair dryer.

Climate control and comfort: Air conditioning, ceiling fan, and sound-insulated windows.

Technology and connectivity: Free Wi-Fi, flat-screen cable TV, USB ports, and direct-dial telephone.

Furnishings: Work desk, wardrobe or closet, full-length mirror, and safe.

Included services:

• Daily buffet breakfast.

• Daily room cleaning and tidying.

• Access to the hotel’s common areas.

• 24-hour reception.

• Free parking, subject to availability.

What to bring for the accommodation service in San José – Standard Room

• Valid identification document or passport.

• Reservation confirmation.

• Personal items and usual toiletries.

• Clothing suitable for the activities planned during your stay.

It is recommended that you check in advance about any special needs related to the room or hotel services.

Services and highlights of the accommodation service in San José – Standard Room

Equipped room: A space with functional furnishings, air conditioning, and amenities designed for a comfortable stay.

Private bathroom: Includes a shower with hot water, towels, toiletries, and a hair dryer.

Free Wi-Fi: Lets you stay connected during your stay, look up tourist information, or take care of work.

Buffet breakfast: Start the day with breakfast included with your accommodation.

Daily cleaning: Housekeeping and room tidying service during your stay.

24-hour reception: Assistance with questions and needs related to your accommodation.

Parking: Free parking, subject to availability.

Additional hotel services: The restaurant, bar, gym, swimming pool, business center, and room service should be confirmed based on the services available at the property and the booking conditions.

Accommodation hours in San José – Standard Room

Check-in: From 3:00 p.m.

Check-out: Until 12:00 noon

Requests for early check-in or late check-out are subject to hotel availability and occupancy and may incur additional charges.

Cahuita National Park and Snorkeling Tour Policies

1. Reservations

We recommend booking at least 72 hours in advance to coordinate transportation, the guide, and activities. All reservations are subject to confirmation.

2. Schedule and punctuality

The tour schedule depends on the reservations planned for each day. Your pickup time will be confirmed when your reservation is arranged. It is important to be ready at the indicated time.

3. Cancellations

You can cancel your reservation free of charge at least 48 hours before the tour date. Cancellations made less than 48 hours in advance will be subject to a charge of 100% of the tour price. If weather conditions prevent the activity from taking place, there will be no cancellation fee.

4. Snorkeling conditions

Snorkeling is subject to sea and weather conditions. For safety reasons, it may be suspended when conditions are unsuitable.

5. Clothing and personal items

We recommend bringing a swimsuit, towel, snorkeling shirt, a hydrating drink, a hat, sunscreen, and insect repellent.

6. Participation by minors

The minimum age for snorkeling is 6 years. Children younger than this cannot participate in the activity and must remain under the supervision of a responsible adult on the boat.

7. Accessibility

The tour includes water activities and a walk along natural trails. If you have reduced mobility, we recommend contacting us before booking to learn about the route conditions.

8. Respect for the natural environment

Follow the guide’s instructions and respect the rules of Cahuita National Park. Do not touch or step on the coral, feed wild animals, or leave any litter in the area.

9. Pets and restrictions

Pets are allowed in accordance with the rules of Cahuita National Park. Follow the restrictions that apply to alcoholic beverages and other items within the protected area.

10. Photography

You may take photographs during the tour, provided you respect wildlife, follow the guide’s instructions, and comply with the park’s safety rules.

11. Dietary restrictions

If you have any dietary restrictions, you must let us know when making your reservation.

Cahuita National Park and Snorkeling Tour Specifications

Duration: approximately 7 hours, including transportation.

Departure: The tour schedule depends on the reservations booked for each day. The pickup time will be confirmed when your reservation is arranged.

Destination: Cahuita National Park, Limón, Southern Caribbean Coast of Costa Rica.

• Round-trip transportation from your accommodation or an agreed meeting point.

• Boat ride along the park's coastline.

• Snorkeling at the coral reef, with equipment included.

• Guided hike along the coastal rainforest trails.

• Bilingual guide (Spanish and English), with interpretation of the flora and fauna.

• Caribbean lunch (The tour includes a Caribbean lunch. If you have any dietary restrictions, you must let us know when making your reservation.)

• Park admission.

What to Bring on the Cahuita and Snorkeling Tour

• Lightweight, breathable clothing for the hike.

• Swimsuit and a change of clothes; wear a T-shirt for snorkeling.

• Towel to dry off afterward.

• Comfortable footwear that can get wet (shoes or water shoes).

• Biodegradable sunscreen to protect the reef, plus a hat or clothing that protects you from the sun.

• Insect repellent for the trails.

• Reusable water bottle (if you prefer).

• Waterproof bag to protect your phone and belongings.

• Camera or phone, always being respectful of the animals.

Guide’s tip: follow their instructions while snorkeling, and do not touch or step on the corals. This helps us protect the reef for future visitors.

Services and highlights of the Cahuita National Park and snorkeling tour

Snorkeling on the coral reef

Explore the marine environment of Cahuita National Park and discover the natural richness of the coral reef during a snorkeling experience, subject to sea and weather conditions. The minimum age for this activity is 6 years.

Boat ride along the coast

Enjoy a boat trip along the Southern Caribbean coast and take in the natural landscapes surrounding Cahuita National Park from a different perspective.

Guided walk through the tropical forest

Follow the park’s trails with a bilingual guide and discover the tropical vegetation and the diversity of flora and fauna that characterize this protected ecosystem.

Caribbean lunch

Complete the experience with a Caribbean-inspired lunch. If you have any dietary restrictions, please let us know when you make your reservation.

Round-trip transportation

The service includes round-trip transportation from hotels in Puerto Viejo or Cahuita, as arranged when the reservation is made.

Natural landscapes and photography

Enjoy the coastal landscapes and tropical vegetation of Cahuita National Park. Take the opportunity to photograph the surroundings and their natural attractions, always respecting wildlife and conservation rules.

Cahuita National Park and Snorkeling Tour Schedule

The tour schedule depends on the bookings scheduled for each day. The pickup time will be confirmed when you make your reservation.

Accommodation Policies at Pacuare Eco-Lodge (Turrialba / Río Pacuare) - Bungalow:

1. Cancellation and No Show Policies:

• Cancellations must be made at least 31 days in advance of the arrival date to avoid charges.

• Late cancellations or no-shows will result in the full accommodation charge as a penalty.

• Specific conditions agreed upon by contract apply for group reservations.

2. Children Policies:

• Free accommodation is allowed based on the established ages when sharing a bed with their parents or guardians.

• Cribs available upon request (subject to availability).

3. Additional Guests Policies:

• All additional persons must register at the reception.

• Extra bed available upon request with an additional charge and subject to availability.

4. Pet Policy:

• Pets are not allowed.

5. House Rules:

• Smoking is not allowed in rooms or internal common areas. Designated smoking area available.

• Maintain a moderate noise level, especially during nighttime hours.

• Any damage to the property will be charged to the responsible guest.

6. Security:

• The hotel has security personnel and cameras in common areas.

• Safety deposit boxes available in all rooms for valuables.

7. Group Reservations:

• Specific conditions and policies apply, coordinated directly with our reservations team.

8. Liability:

• The hotel is not responsible for personal items left unattended or not properly secured.

Accommodation specifications at Pacuare Eco-Lodge (Turrialba / Pacuare River) - bungalow:

This package offers an intense experience that includes rafting, canopy tours, and moments of relaxation in a paradise-like setting.

Day 1

9:30 a.m. - Rafting on the first section of the Pacuare River: Start the day with adrenaline as you navigate exciting rapids, surrounded by tropical jungle and breathtaking canyons. The guide will accompany you at all times to ensure a safe and fun experience.

Lunch: Recharge with a delicious meal served at the eco-lodge, prepared with fresh local ingredients.

Afternoon adventure with Zipline and Tarzan Swing: Cross the trees on zip lines that cut through the jungle, and dare to launch yourself on the fun Tarzan Swing, where you will experience an exciting sensation of free fall.

Dinner: End the day with a delicious dinner, enjoying the peaceful surroundings and views of the river and nature.

Day 2

Breakfast: Start the morning with a nutritious breakfast before the final adventure of the trip.

Rafting Out: Navigate a second section of the Pacuare River, facing vibrant rapids and enjoying the beauty of the landscape as you leave the eco-lodge.

Lunch: Finish the adventure with a replenishing lunch before saying goodbye to this magical corner of nature.

Information you need to bring for your stay at Pacuare Eco-Lodge (Turrialba / Río Pacuare) - bungalow:

To fully enjoy your experience in the tropical forest and outdoor activities, we suggest keeping in mind the following recommendations:

• Comfortable clothing and footwear: Bring lightweight, breathable clothes for ease of movement and suitable shoes for hiking or adventure activities.

• Sunscreen: Protect your skin from the sun, especially during outdoor activities like rafting or hiking.

• Mosquito repellent: Stay comfortable during your stay with an effective repellent, perfect for tropical environments.

Accommodation amenities at Pacuare Eco-Lodge (Turrialba / Pacuare River) - bungalow:

Our accommodation service is designed to offer comfort without sacrificing the connection with the natural environment. Our bungalows combine simplicity and comfort, providing a perfect retreat in the midst of nature, ideal for those seeking a relaxing and authentic getaway in the tropical forest.

Privileged location: Immerse yourself in the serenity of the jungle with unparalleled views and the singing of exotic birds.

Family Room: spacious and cozy space, ideal for groups or families, ensuring a comfortable stay for everyone. Designed to ensure a restful sleep after a day of adventure.

Private bathrooms: each bungalow has an exclusive bathroom for your comfort and privacy. With hot water, relax with a refreshing shower at the end of the day, even in this jungle environment.

Mosquito nets: All beds are equipped with mosquito nets to ensure peaceful and uninterrupted nights.

Operating hours of Pacuare Eco-Lodge accommodation (Turrialba / Pacuare River) - bungalow:

Guides will be available to welcome our clients at any time of the day, with the following service schedule:

Start of activities at 9:30 a.m.

Accommodation Policies at Lirio Lodge (Tortuguero Canals / Barra de Pacuare) - bungalow:

1. Cancellation and No Show Policies:

• Cancellations must be made at least 31 days prior to the arrival date to avoid charges.

• Late cancellations or no-shows will result in the full charge of accommodation as a penalty.

• Specific conditions agreed upon by contract apply to group reservations.

2. Child Policies:

• Free accommodation is permitted based on established ages when sharing a bed with parents or guardians.

• Cribs available upon request (subject to availability).

3. Additional Guest Policies:

• Any additional person must register at reception.

• Extra bed available upon request with an additional charge and subject to availability.

4. Pet Policy:

• Pets are not allowed.

5. Coexistence Rules:

• Smoking is not permitted in rooms or internal common areas. Designated smoking area available.

• A moderate noise level is requested, especially during nighttime hours.

• Any damage to the property will be charged to the responsible guest.

6. Security:

• The hotel has security personnel and cameras in common areas.

• Safety deposit boxes available in all rooms for valuables.

7. Group Reservations:

• Specific conditions and policies apply, coordinated directly with our reservations team.

8. Liability:

• The hotel is not responsible for personal items left behind or not properly secured.

Accommodation specifications at Lirio Lodge (Tortuguero Canals/Pacuare Bar) - bungalow:

Package:

• 3 days / 2 nights Adventure

Day 1

10:30 a.m.: Meeting at the Goshen dock to take a boat to the Lodge. During this relaxing journey, enjoy a guided tour exploring the beautiful canals of the region.

11:00 a.m.: Arrival at the Lodge, check-in, and free time to rest.

11:30 a.m. - 12:00 p.m.: Lunch at the restaurant overlooking Madre de Dios Lagoon.

2:30 p.m.: Visit to the village of Barra de Pacuare, located between Madre de Dios Lagoon and the Caribbean Sea. You will learn about life in this picturesque coastal village, visit the local school, and, if possible, participate in a tour of a turtle conservation project.

5:00 - 5:30 p.m.: Return to the Lodge.

6:30 - 7:00 p.m.: Dinner at the restaurant with a view of the lagoon.

8:00 p.m.: Free time to rest and share experiences at the Lodge bar, with the possibility of enjoying a bonfire under the stars (weather permitting).

Day 2

6:30 - 7:00 a.m.: Typical Costa Rican breakfast.

7:30 - 8:00 a.m.: Boat tour to explore the natural canals of the region, part of the Tortuguero canal system. These ecosystems are home to a wide variety of wildlife, including caimans, crocodiles, monkeys, birds, river turtles, and more.

9:30 a.m.: Return to the Lodge.

12:00 p.m.: Lunch at the restaurant overlooking Madre de Dios Lagoon.

2:30 p.m.: Departure to Pacuare Reserve. Along the way through this primary tropical forest and wetlands, you will discover an amazing variety of flora and fauna, from snakes, toucans, and hummingbirds to the three species of monkeys that inhabit the area.

5:00 p.m.: Return to the Lodge and free evening to rest.

6:30 p.m.: Dinner at the restaurant and time to share the day's experiences by the lagoon.

Day 3

6:30 - 7:00 a.m.: Typical Costa Rican breakfast.

9:00 a.m.: Check-out and vacating of the room.

9:45 a.m.: Boat ride to the Goshen dock to connect with your chosen mode of transportation.

Information to bring to Lirio Lodge accommodation (Tortuguero Canals /Barra de Pacuare) - bungalow:

To fully enjoy your experience in the tropical forest and outdoor activities, we suggest you consider the following recommendations:

• Comfortable clothing and footwear: Bring lightweight, breathable clothes for freedom of movement and suitable shoes for hiking or adventure activities.

• Sunscreen: Protect your skin from the sun, especially during outdoor activities such as rafting or hiking.

• Mosquito repellent: Stay comfortable during your stay with an effective repellent, ideal for tropical environments.

Accommodation Facilities at Lirio Lodge (Tortuguero Canals/Pacuare Bar) - bungalow:

Our accommodation service is designed to offer comfort without sacrificing the connection with the natural environment. Our bungalows combine simplicity and comfort, providing a perfect retreat in the middle of nature, ideal for those seeking a relaxing and authentic getaway in the tropical forest.

Transportation included: round-trip transfer from Goshen Pier to the hotel.

Privileged Location: Immerse yourself in the serenity of the jungle with unparalleled views and the singing of exotic birds.

Expert Guides: local guides with extensive knowledge of the river and Madre de Dios Lagoon and local attractions.

Family Room: spacious and cozy space, ideal for groups or families, ensuring a comfortable stay for everyone. Designed to ensure restful sleep after a day of adventure.

Private Bathrooms: each bungalow has an exclusive bathroom for your comfort and privacy. With hot water, relax with a comforting shower at the end of the day, even in this jungle environment.

Mosquito Nets: All beds are equipped with mosquito nets to ensure peaceful and uninterrupted nights.

Private Parking: We offer you the service of private parking, with security and convenience, so you can enjoy your visit without worries. Our parking is designed to provide you with easy and secure access, ensuring the protection of your vehicle during your stay.

Operating hours of lodging at Lirio Lodge (Tortuguero Canals / Barra de Pacuare) - bungalow:

Guides will be available to welcome our clients at any time of the day, with the following service hours:

Goshen Dock at 10:30 a.m. 

***After that time, they must request private boat transportation at an additional cost.